Answer the following statement(s) true (T) or false (F)

1. The workplace frame is one in which instrumental goals tend to dominate over
relational goals.
2. Workplace culture, workplace groups, and workplace communities consist of thinking,
reflective people who monitor their own behavior and try to reinvent a new style each
day.
3. Most organizations try to create an atmosphere of friendliness and the valuing of
customers by the use of such phrases as “Your call is very important to us.”
4. Clear relational connection and positions of power in the workplace are rarely
established through the ways in which people talk with one another.
5. People derive much of their sense of identity from their job.

1. TRUE
2. FALSE
3. TRUE
4. FALSE
5. TRUE