Which of the following statements about withdrawals from Section 401(k) plans is (are) true? I. The penalty tax does not apply to hardship withdrawals. II. Withdrawals may be made without penalty at age 59.5 or older

Saying, "We didn't cause this negative event to happen, it was some other company" is an example of using the impression management technique of:

A) an expression of innocence B) an excuse C) moral ambiguity D) a justification

A flash mob is a type of ________

A) lobbying B) guerilla marketing C) sponsorship D) crisis management E) ambient advertising