In a short essay, describe the process of properly training field workers. Next, list and discuss the five phases of the interviewing process
What will be an ideal response?
Training field workers is critical to the quality of the data collected. Training may be conducted in person at a central location, or, if the interviewers are geographically dispersed, by mail. Training ensures that all interviewers administer the questionnaire in the same manner so that the data can be collected uniformly. Training should cover all phases of the interviewing process: making the initial contact, asking the questions, probing, recording the answers, and terminating the interview.
a. The initial contact can result in the cooperation or the loss of potential respondents. Interviewers should be trained to make opening remarks that will convince potential respondents that their participation is important.
b. Asking questions is an art. Even a slight change in wording, sequence, or manner in which a question is asked can distort its meaning and bias the response. Training in asking questions can yield high dividends by eliminating potential sources of bias.
c. Probing is intended to motivate respondents to elaborate, clarify, or explain their answers. Probing also helps respondents focus on the specific content of the interview and provide only relevant information. Probing should not introduce any bias.
d. Although recording respondent answers seems simple, several mistakes are common. All interviewers should use the same format and conventions to record the interviews and edit completed interviews. While the rules for recording answers to structured questions vary with each questionnaire, the general rule is to check the box that reflects the respondent's answer. The general rule for recording answers to unstructured questions is to record the responses verbatim.
e. Before terminating the interview, the interviewer should answer the respondent's questions about the project. The respondent should be left with a positive feeling about the interview. It is important to thank respondents and express appreciation for their participation.
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The Unified Modeling Language (UML) is a notation that allows the modeler to specify, visualize, and construct the artifacts of software systems, as well as business models
Indicate whether the statement is true or false
The most common reason business systems fail is
A) software bugs. B) software errors. C) hardware failures. D) facilities failures. E) data quality.