Conflict that is not managed effectively:
A. Surprisingly, has no influence on group productivity and creativity.
B. Results in group members who withhold their thoughts, feelings, and ideas.
C. Causes a temporary decrease in productivity, but has no influence in the long run.
D. Results, in the long run, in more effective communication.
B. Results in group members who withhold their thoughts, feelings, and ideas.
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All introductions should try to win the goodwill of your listeners
Indicate whether the statement is true or false
Which of the following is NOT a guideline for using language
in an informative speech? a. Use we and you to help the audience feel included. b. Use previews and reviews to help with complex topics and memory. c. Avoid jargon, acronyms, and unfamiliar references as much as possible. d. Use a formal style of language.