________ are programs that attach themselves to legitimate programs

The advantage of using the predetermined data approach for setting standards is that:

A) it allows the setting of standards for a new job before production begins. B) the predetermined data are representative of all workers, without question. C) it does not require any special training to use it. D) it can be used on jobs in which the times to perform the micro-motions are sequence dependent.

In reengineered business processes, workers tend to become collectively responsible for overall results rather than individually responsible for just their own tasks

Indicate whether this statement is true or false.