A buyer's broker must keep confidential the fact that the buyer will be unable to close the transaction for financial reasons.

A person meets all the requirements for inclusion in a survey. She meets all the screening form requirements. Still, she is not included in the survey. Which of the following supplemental documents might have indicated to the interviewer to exclude her from the sample?

a. Rating cards b. Screening question forms c. Interviewer instructions d. Quota sheets e. Supervisor instructions

The condition of groupthink is likely to occur when group members

a. strive too hard for consensus. b. think of themselves as inferior. c. use the step-by-step approach to decision making. d. have different perspectives.