In a workplace environment, indirect messages are best used to communicate important information or when giving instructions.

  a.  True
  b.  False

  b.  False

Communication & Mass Media

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Brownell's HURIER Listening Model provides useful strategies for "listening" to online messages

Which HURIER Model function applies when online readers see emoticons, netlingo (LOL, BTW), and type features (bold, capital letters, highlighting) in a message? a. Understand b. Remember c. Interpret d. Evaluate e. Respond

Communication & Mass Media

A speaker most likely reveals the purpose of a speech in the ________

Fill in the blanks with correct word

Communication & Mass Media