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Current management theory stresses the concepts of employee involvement, employee empowerment, and ______.

A. employee effectiveness B. administrators' nonprofit organizations C. employee knowledge and skills D. managers' concern with the human component of employees

Mathew has been working in a production company for the past 15 years. According to the union contract provision, the company grants promotions only on the basis of seniority

When a promotion opportunity came up, Mathew thought he would be given the promotion because of his seniority. But to his dismay, the promotion was given to his colleague who had joined the company a year ago. Mathew reported the grievance to the shop steward and he agreed that the grievance had some merit and should be pursued further. What is the immediate next step that Mathew and the steward should take? a. Negotiate a last chance agreement among the employer, union, and employee. b. Report the matter to an arbitrator. c. Complete a grievance form. d. Form a union grievance committee.