Melanie, the HR manager at Millison Mining Corporation, has to write a report on employee turnover. She starts by describing theproblem and its magnitude, then discusses some possible ways to retain employees and minimize turnover

Which of the following most accurately depicts the relationship between hearing and listening?

a. Hearing and listening are the same thing. b. Listening is a physiological process; hearing is a conceptual activity. c. Hearing is a physiological process; listening is the process to make sense of what we hear. d. Listening and hearing are both passive activities.

Worries about an upcoming interview or concerns about a sick family member are examples of physical factors that hinder listening

Indicate whether the statement is true or false