The type of avoidance strategy in which you refuse to discuss the conflict or listen to the other person's argument is referred to as __________.

A. steamrolling
B. verbal aggressiveness
C. certainty
D. nonnegotiation

Answer: D

Communication & Mass Media

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Amanda nodded when she agreed with the speaker and gave a confused or puzzled look when she did not understand his point. She is _______

a. understanding the speaker's point of view b. withholding judgment c. listening for main ideas d. providing feedback

Communication & Mass Media

Boundary ownership refers to a person's decision to cross over appropriate relational guidelines.

Answer the following statement true (T) or false (F)

Communication & Mass Media