When meeting clients for the first time, it is best to address them informally by their first names to lessen their anxiety. ________________________________________

Your patient is standing outside where the ambient temperature is 100 degrees F. Due to the thermal gradient, you would expect:

A) heat transfer from the patient to the environment. B) heat transfer from the environment to the patient. C) heat exchange from the patient by conduction. D) heat loss to occur quickly.

Which of the following is NOT a type of color-coding system?

a. Tab-alpha b. AlphaZ® c. Customized color coding d. Tab-beta-a