James Kouzes and Barry Posner identify 5 key behaviors of leaders. These behaviors include which of the following?
A) Model the way
B) Encourage the heart
C) Enable others to act
D) Treat others respectfully, fairly, and ethically
E) Clear obstacles
F) Inspire a shared vision
G) Challenge the process
H) Focus on sustainability
I) Create strategic direction
J) Develop good judgement
K) Support personal development
Answer:
G) Challenge the process
F) Inspire a shared vision
C) Enable others to act
A) Model the way
B) Encourage the heart
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Which of the following statements about market opportunity analysis is true?
A. One of the tasks of market opportunity analysis is to determine whether a mission statement is feasible B. A market opportunity would be viable and attractive to a firm even if the opportunity is inconsistent with the company's mission and objectives C. The steps involved in a market opportunity analysis begin with the generation of strategies, followed by the determination of marketing objectives and ends with the reviewing and revising of plans D. Market opportunities must be defined for the whole marketplace, not for specific target markets E. None of the above statements about market opportunity analysis is true
Management, in any organization, can apply the conclusions of the Hawthorne studies by:
a) improving lighting and other physical features of the workspace b) creating a business environment where people feel they are a part of decision making and that they belong c) supplying additional layers of management and worker supervision