Explain the following statement: "When you give a persuasive speech on a question of value, you should make sure to justify your value judgment against some identifiable standards or criteria."

In addition to gaining attention, it is important for the speaker to influence the listeners to be

sympathetic as well. Indicate whether the statement is true or false

According to Korzenny, human communication does all of the following EXCEPT__________

a. creates culture b. destroys culture c. changes culture d. reinforces culture