The European Union is a free trade association that is based on a(n)

A good source of information about how to improve customer loyalty is to examine:

A) current customers. B) new customers. C) customers who defect. D) potential customers.

What are the five evolution phases of data communications?

A) digitization, growth of data gathering, an era of delegation, the Internet as a common tool, and pervasive computing B) analog signals, growth of data communications, an era of deregulation, the Internet as a common tool, and pervasive computing C) digitization, growth of data communications, an era of deregulation, the Internet as a common tool, and pervasive computing D) digitization, growth of data communications, an era of deregulation, the evolution of Voice-over-IP (VoIP) as a common tool, and pervasive computing