Which of the following is true of W. Edward Deming's beliefs about the total quality management philosophy?
A. Quality of supervision should be improved by allowing more time for supervisors to work with employees.
B. Management should embrace the philosophy that mistakes are often acceptable.
C. Work standards should be defined only as numbers or quotas.
D. Achieving better quality requires commitment more at the top management than at any other level.
E. Management should create an environment in which employees will follow recommendations rather than recommend changes.
A
You might also like to view...
Suppose that you are reviewing a price sheet for bonds and see the following prices (per $100 par value) reported. You observe what seem to be several errors
Without calculating the price of each bond, indicate which bonds seem to be reported incorrectly, and explain why.
Research evidence suggests that daydreaming
a. increases with age. b. decreases with age. c. increases when using office technology. d. decreases when using office technology.