During which step of the decision making sequence is persuasion most relevant?

Madeline contemplates how the universe was created and her place in it. Madeline is

exploring which component of self? A) material self B) social self C) spiritual self D) emotional self

Relational listening is best characterized as the ability to ______.

a. accurately paraphrase a message b. understand how communication affects the relationship and vice versa c. receive sensory stimuli d. perceive and focus on sensory stimuli