A claim is ________; an adjustment is ________
A) a goodwill message; a means to an end
B) an emotional reaction; a calculated response
C) a formal complaint; a settlement of a claim
D) an informal complaint; an emotional reaction
E) an assertion; a shift in point of view
Answer: C
Explanation: C) If you're dissatisfied with a company's product or service, you can make a claim (a formal complaint) or request an adjustment (a settlement of a claim).
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What is Germany's position with respect to accounting standards harmonization?
A. IFRS should be used as long as they conform to directives set by the European Union. B. German GAAP is not influenced by IFRS. C. Accounting standard harmonization is of little interest to German accounting regulators. D. Germany has no mechanism for ensuring that accounting standards are consistent with IFRS.
Job descriptions are contained in the job specifications.
a. true b. false