A technician received a call from a remote user who is having issues connecting to a new VPN. Which of the following is the FIRST step the technician should take?
A. Document the solution and process
B. Identify the symptoms and potential causes
C. Establish what haschanged
D. Implement an action plan
Answer: B. Identify the symptoms and potential causes
Computer Science & Information Technology
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While in ___________ or Normal view, right-click a slide that you want to hide, then click Hide Slide on the shortcut menu.
Fill in the blank(s) with the appropriate word(s).
Computer Science & Information Technology
A crosstab query can only contain fields from one table.
Answer the following statement true (T) or false (F)
Computer Science & Information Technology