Which of the following is the first step of the consumer decision-making process:

Samantha is employed as a sales engineer in a large medical products firm. The _______ of her job include commission on the sales she generates, quarterly performance bonuses, and stock options.

Fill in the blank(s) with the appropriate word(s).

Which of the following helps in making confidential HR-related information widely available to authorized users within an organization?

A. A decision support system B. An expert system C. The intranet D. A transactional processing system E. The Internet