From plotting a political campaign to promoting a product to confronting a crisis, the first step in solving any public relations challenge is to ________
A) conduct research
B) plan a programmatic initiative
C) go with your gut
D) ask your team what their intuition is
A
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________ addresses the question of what characteristic the scale is measuring
A) Content validity B) Criterion validity C) Construct validity D) Coefficient validity E) Characteristic measurement
A computer help desk receives new daily customer arrivals according to the following probability distribution:
# Arrivals Probability Random # 0 0.05 01-05 1 0.2 06-25 2 0.3 26-55 3 0.2 56-75 4 0.15 76-90 5 0.1 91-00 The number of customers that the help desk has the capability to serve per day is based on the following probability distribution: # Served Probability Random # 3 0.5 01-50 4 0.3 51-80 5 0.2 81-00 If the number of arrivals exceeds the # served capability, the customers will receive top priority the next day. The random numbers drawn for a 5-day simulation are as follows: Arrival Random # Service random # 19 95 34 95 39 92 90 33 97 85 What will the average number of delays be for the 5-day simulation?