What is mass customization?
What will be an ideal response?
Mass customization is rapid, low-cost production of goods and services that fulfill increasingly unique customer desires. It brings us the variety of products traditionally provided by the process focus, with low costs associated with standardized high volume production (the product focus).
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If a month-to-month periodic tenancy exists, under common law either party must give
one-month notice to terminate the tenancy. Indicate whether the statement is true or false
Why is the customer perspective important in the balanced scorecard methodology?
A) because dissatisfied customers will eventually hurt the bottom line B) because customers should always be included in any design methodology C) because customers understand best how the firm's internal processes should work D) because companies need customer input into the design of the balanced scorecard