The ________ theory is the most widely accepted theory of the term structure of interest rates because it explains the major empirical facts about the term structure so well

______________________: Process of comparing company's functions/skills with another to thoroughly understand "best practices," undertake actions to achieve better performance, lower costs

Fill in the blank(s) with the appropriate word(s).

Of the following sectors of society, which one has NOT endured a poorly-handled crisis in the 21st century?

A) the government B) the journalism profession C) Hollywood D) organized religion