A high degree of communication __________ reduces our motivation to communicate in competent manner

According to the Impact / Society box, “Why Do People Use Social Media?,” most adults use social media to stay in touch with family and friends

a. True b. False

Michelle uses these nonverbal behaviors while listening. Which makes her a less competent listener?

A) ?She leans toward the speaker. B) ?Even though she is taking notes, she makes eye contact. C) ?She taps her pen and shuffles her papers. D) ?She smiles and nods. E) ?She sits directly in front of the speaker in the second row.