Key success factors and core competencies are synonyms

The annuitant is about to retire and wants to begin receiving payments from the insurer. He has selected the "Life income with 10 years certain" option. Which of the following is the best description of the payments the insurer will make?

A. They will be made for 120 months assuming the annuitant lives that long. B. They will be made for 120 months and then will decrease and be paid for life. C. They will be paid for at least 120 months or the remainder of the annuitant's life. D. They will be paid up to the annuitant's death and thereafter to his named beneficiary.

A buyer with a neutral response to a purchase is best described as which of the following?

A) loyal B) switchable C) dissatisfied D) unprofitable E) product champion