Al is given two different "top priorities" from two different managers. Al is experiencing ________
A) role conflict
B) role reversal
C) efficiency conflict
D) personal conflict
Answer: A
Explanation: The conflict Al experiences comes from a work situation, so it is clearly not a personal conflict. Nor is Al's situation a role reversal that would require him to assume the role of someone else he is dealing with, eliminating "role reversal" as a correct choice. The conflict Al is experiencing is role conflict, making it the correct choice and eliminating "efficiency conflict" because the conflict has nothing to do with efficiency.
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