Managers trace ________ to service departments. Managers allocate ________ to service departments
A) producing department costs; service department costs
B) producing department costs; producing department costs
C) direct costs; indirect costs
D) direct costs; producing department costs
C
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When Mattel first introduced Barbie in Japan, managers assumed that Japanese girls would find the doll's design just as appealing as American girls did. This may be due to:
A) Barbie's physical features such as long legs and blonde hair. B) Barbie being a symbol of American lifestyle. C) the SRC tendency on the part of American managers. D) the SRC tendency on the part of Japanese consumers. E) the limited competition for dolls in Japan.
Which of the following is the last part of the Consultative Sales Presentation Guide?
A) selection of the solution B) servicing the sale C) need satisfaction D) need discovery E) strategic planning