________ communication is open to multiple perspectives, shows a willingness to see the world from another's standpoint, and shifts perspective if necessary.

Maria works for a large corporation that is very competitive, and her communication reflects her ability to stand up for her beliefs, rights, needs often at the expense of other's beliefs, rights, and needs of others. Maria's most likely engages in

a. assertive communication. b. aggressive communication. c. passive communication. d. passive aggressive communication. e. None of the above

One of the weakness of research on Social Judgment theory identified by the text is _________.

a. not enough research has been done b. researchers do not have an accurate way to measure a person’s latitudes c. research has focused primarily in the political context d. the concept of involvement has been confounded with many other variables