According to Chapter 2 in the textbook, the single most common ineffective delivery habit among inexperienced presenters is 

A. reading a presentation.
B. failing to use PowerPoint.
C. not striving for perfection.
D. speaking too rapidly.

A. reading a presentation.

Communication & Mass Media

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Which theory is criticized for focusing too narrowly on workers' happiness without taking into account that happy workers might be unproductive?

a) Human relations theor b) Theory X c) Theory Y d) Systems theory

Communication & Mass Media

In terms of the principles of relationships, they are always

A. the same. B. challenging. C. inherent. D. changing.

Communication & Mass Media