Imagine the following scenario. A new employee has been told to report to her first meeting with the divisional vice president
She is feeling somewhat uncertain about
what to expect or how to act and is thus not confident about the situation. Just before
she enters the vice president's office, she attempts to visualize herself responding
confidently and professionally during the meeting. She even takes a few deep breaths
before entering the office. Which component of the strategic communication model is
most applicable here?
a. goal setting
b. situational knowledge
c. communication competence
d. anxiety management
d
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The Pygmalion Effect illustrates the way our significant others influence our selfconcept
Indicate whether this statement is true or false.
_______ is a quality to be cultivated, rather than avoided
a. Verbal aggressiveness b. Passive aggressiveness c. Beltlining d. Argumentativeness