People are generally hired in today's job market based on

a. the extent of their formal education.
b. personality factors.
c. their ability to make a good interview impression.
d. the skills they possess.

d

Business

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Command-and-control regulation give polluters financial motives to control pollution while also giving them flexibility in how reductions are achieved.

a. true b. false

Business

Charles Schwab's best customers are instantly directed to customer service representatives, while other customers have to wait longer. Charles Schwab is trying to ________

A) monitor its service systems B) empower the customers C) retain the patronage of profitable customers D) increase consumer participation E) standardize the service-performance process

Business