A boomerang effect occurs when listeners accept your ideas for change and become advocates

Purvi’s husband has been diagnosed with terminal cancer. Her initial reaction is assuming there is still hope for treatment or, possibly, that the doctors have made a dire mistake. Which stage of grief is Purvi in?

a. anger b. bargaining c. depression d. denial

Miguel, a college student, has recently moved to the United States from Panama for an exchange program. While giving presentations in his classes, others are often unable to understand his speech because of his accent. Which of the following can Miguel do so that others are able to understand his speeches better?

A) ?He should speak faster so that the listeners have less time to process his message. B) He should speak at a higher pitch.? C) ?He should practice pronouncing the key words in his speeches. D) ?He should produce a monotone while speaking.