A sales manager who develops a team selling approach will:
A. Hire salespeople motivated by personal achievement
B. Organize the team into silos to encourage competition
C. Compensate team members based on their individual performance
D. Develop communication links among all team members
E. All of the above
Ans: D. Develop communication links among all team members
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Indicate whether the statement is true or false
A manager tells her production employees, "It's no longer good enough that your work falls anywhere within the specification limits. I need your work to be as close to the target value as possible." Her thinking is reflective of:
A) internal benchmarking. B) Six Sigma. C) ISO 9000. D) Taguchi concepts. E) process control charts.