What is the integration of multiple communication channels and capabilities in a single system called?
A) Fixed web collaboration
B) Cloud computing
C) Unified communication
D) Online brainstorming
E) Social networking
C
Explanation: C) An important aspect of mobile collaboration and mobile communication in general is unified communication, which integrates such capabilities as voice and video calling, voice and video conferencing, instant messaging, and real-time collaboration software into a single system.
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Which statement reflects a recognition of contingencies?
A) "Customer Service is Job 1." B) "Our company policies ensure that every employee is treated equitably." C) "Our aim is to have the best benefits package in the nation." D) "We pay labourers by the hour and machinists with a piece rate system." E) "After months of study we finally decided to go with a state-of-the-art management information system."
________ is the third, or "nuts-and-bolts," level of planning
A) Strategic planning B) Functional planning C) Operational planning D) Product development E) Business planning