A speaker can use goodwill, areas of agreement, principles of judgment, and a multisided presentation to disarm a hostile audience

You may want to use a(n) ____________________ pattern if you are tracing a sequence of events or ideas.

Fill in the blank(s) with the appropriate word(s).

Which one of the following is on the textbook's list of criteria for trustworthy information?

A. current B. appearing in Wikipedia C. receiving at least 1,000 hits on a search engine D. widely believed