Two students take their roommate dispute to their town’s community mediation program. They are most likely to experience which type of mediation?

Which of the following is the first step in the problem-solving sequence?

A) define and analyze the problem B) identify possible solutions C) establish criteria for evaluating solutions D) networking ideas

An authoritarian culture tends to display signs of:

A. Less formal leadership and people oriented B. High control and formal leadership C. Many types of cultures all mixed into one D. Task oriented and high concern for relationships