Chapter 1 provides __________ important notions regarding communication competence

Hassan slept through his alarm and missed his chemistry exam. Later that day he went to

the professor's office hours, walking slowly, arms crossed in front of him, and with eyes downcast, informing his professor he missed the exam due to illness. Hassan is using nonverbal communication to __________. a. indicate a relationship b. regulate c. substitute d. deceive e. contradict

We rarely think about the specific content of roles because ______.

A. we have largely internalized them B. we often breach the roles we create for ourselves and others C. we don’t become aware of roles when we create new ones D. all of these