Which of the following is FALSE?
A. Group members are less constrained by social influence when using "Groupware"
B. When using "Groupware" people do NOT know whose ideas are whose
C. One problem with "Groupware" is that it does NOT recognize the problem of group tension
D. Software may also have built-in mechanisms for managing feedback
C. One problem with "Groupware" is that it does NOT recognize the problem of group tension
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The active listening of a television interviewer who focuses more on encouraging an interviewee to speak rather than challenging what the interviewee says includes all of the following, except ______.
a. backchannels b. head nods c. eye contact d. interruptions
According to the text, the best way to define a problem is by using a(n) __________.
A. open-ended question B. statement C. rhetorical question D. compound statement