Unified communication systems should enhance group members’ sense of social presence

Ethics refers to

A) a set of standards used to determine right from wrong. B) a set of standards used to determine good from bad. C) a set of standards applied to both thought and behavior. D) all of the above

Mark Twain said, "The right word might be effective, but no word was ever as effective as a rightly timed ________."

Fill in the blank(s) with the appropriate word(s).