Explain how stereotypes can be negative or positive. Why are stereotypes so often condemned?

People who have low levels of a certain belief do not feel connected to their culture. People with high levels of the same belief are likely to engage in repeated and unproductive conflicts in diverse business and professional settings

This belief is called a) ethnocentrism b) prejudice. c) interethnicity. d) flexibility.

Which is the most accurate statement about the terms "listening" and "hearing" when communicating in a group?

A. They mean the same thing. B. Hearing requires concentrated, intentional listening. C. Only "listening" involves interpreting. D. "Hearing" is an active process; "listening" is passive. E. Both involve responding overtly to the source.