The activities between NUMMI and the UAW during a joint venture between GM and Toyota established the first ________ agreement
A) organizational competitiveness
B) collective bargaining
C) closed shop
D) cooperative
Answer: D
Business
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The haircut you get in January is different from the haircut you get in June. Which characteristic of services best describes this event?
A) intangibility B) tangibility C) nonstandardization D) inseparability
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As a market follower strategy, the ________ emulates the leader's products, name, and packaging, with slight variations
A) counterfeiter B) cloner C) imitator D) adapter E) innovator
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