Bart tries to concentrate during a particularly difficult lecture, but finds that he is more focused on the instructor's unique dialect and delivery style. This is an example of __________

A critique of a speech should

A) point out what the speaker did wrong. B) flatter the speaker. C) offer specific ideas for improvement. D) show the respondent was listening carefully.

A group member engaging in Gibb's supportive behavior labeled empathetic might say, "I can't believe he said that to you. No wonder you're upset."

True False