Which of the following is the most appropriate action for a pharmacy technician who receives a prescription that does not include the patient's name?
Hand the prescription back to the patient and tell the patient that the prescription cannot be filled
Tell the pharmacist of the situation and contact the physician
Ask the patient for his or her name and write it on the prescription
Call the patient's spouse to verify identity
Tell the pharmacist of the situation and contact the physician
Rationale: When a pharmacy technician receives a prescription that does not include the patient's name, he or she must tell the pharmacist, who will make a decision about the situation. The prescribing physician will then be contacted.
Health Professions