The National Communication Association's Credo for Ethical Communication states that every group member should condemn communication that degrades individuals and that expresses intolerance or hatred

When he talks to his roommate, Andrew is more likely to tell him more personal thoughts than he would if he was talking to his professor. According to James's theory of the self, Andrew is demonstrating his _____ self

a. material b. social c. spiritual d. emotional

Joanna was sure that her coworker Sandy would be really upset about bring transferred to a new city. But after asking her some questions, Joanna learned that Sandy was excited to be promoted to a better position in a larger city. Joanna used which listening skill in this situation in order to respond appropriately?

A. evaluative listening B. perception checking C. mediation D. categorization