Bus was hit by a pick-up truck; the patient was the bus driver, and this is the initial encounter

A near-miss event is a(an)

a. failure to meet accreditation requirements b. event resulting in a patient or donor experiencing a fatal, life-threatening, or serious adverse outcome c. measureable facet of a process d. unexpected occurrence where an error was identified and corrected before a patient or product was adversely affected

A clearinghouse will ____________________ a claim before it is processed and sent to the insurance company

Fill in the blank(s) with correct word