Multichannel conflicts are common when the members of one channel obtain a lower price based on larger-volume purchases

Nordstrom is famous for having a customer oriented focus for their employees. Given this focus, which of the following would be an appropriate method for evaluating their employees?

a. Behavioral. b. Comparative. c. Absolute. d. All of the statements are correct.

The investment a company makes in training employees to perform their duties and redesigning products and processes to improve them would be categorized as prevention costs

Indicate whether the statement is true or false