Asking the patient her chief complaint is which step in the communication model?
a. Decoding the message
b. Encoding the message
c. Interfering with the message
d. Misinterpreting the message
Answer: b. Encoding the message
Health Professions
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Which of the following phrases is an example of courtesy?
A. "You need to complete…" B. "Would you please complete…" C. "Answer these questions…" D. "To be seen, you need to complete…"
Health Professions
Which of the following events does NOT occur during an inflammation response?
A) Development of humoral immunity B) Promotion of healing C) Removal of unwanted substances D) Walling off of the infected and inflamed area
Health Professions