Which of the following is a consideration when a company decides which customers should receive credit?
A) The amount of potential business from the customer
B) The credit policies of competing firms
C) The results of credit screening
D) All are considerations that the company takes into account.
Answer: D
Business
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Based on the service-quality model, researchers have identified five determinants of service quality. List and briefly explain each
What will be an ideal response?
Business
Open-ended questions that respondents answer in their own words are called ________
A) structured questions B) unstructured questions C) double-barreled questions D) filtered questions E) own-voice questions
Business