"I think that everyone here is responsible for the outcomes of this poorly constructed finance report. It is only fair that anyone who worked on it is held responsible for the blame." This statement:
A. Is a good idea for resolving the conflict because it does not let anyone shirk his or
her part in the conflict?
B. Is not a good way to negotiate resolution because it does not separate people
from the issue at hand?
C. Is a fair way to negotiate the issue because is direct and limits the options
available?
D. Is not a good idea for resolving the issue because negotiation should never
involve following prior criteria.
B
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When public speaking in the United States, it is important to ________
A) avoid making eye contact with audience members B) make direct eye contact with audience members C) ensure your facial expressions match the tone and mood of your message D) both B and C
The Communication Anxiety Regulation Scale can help you find out:
a. how to reduce your uncertainty. b. how high your speech anxiety level is. c. how you typically respond to public speaking situations. d. how listeners evaluate you.