Following social media sites and online discussions is a way to accomplish which of the following tasks?
A) Considering the audience's perspective
B) Listening to the community
C) Reading reports
D) Using knowledge management systems
E) Asking the audience for input
Answer: B
Explanation: B) For almost any subject related to business these days, chances are there is a community of customers, product enthusiasts, or other people linked through social media who engage in online discussions. Find them and listen to what they have to say.
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