The "back story" to a conflict includes the degree to which a person is able to influence his or her partner. This is known as __________.

_____ strategies, such as appearing dynamic and supportive, are used to increase the chances of being liked

A) Affinity-seeking B) Politeness C) Self-deprecating D) Self-handicapping

In systems theory, the idea that organizational members rely on one another to accomplish goals, such that if one person is absent or fails to do her/his share of the work the entire team suffers, is known as

a. synergy. b. openness. c. hierarchy. d. interdependence.